By ordering from Grönlandet you agree to the following terms of purchase.

General information

To trade with Grönlandet requires you to be 18, otherwise you must have the goalkeeper’s approval to shop. Ordering made in the name of another person without his consent or otherwise causing us to suffer financial or other damage is reported to the police. We try to convey as fair and informative images of our products as possible, but we are subject to printing errors, errors in information, and errors in specification, to all our products and services. All image information on our pages should be seen as illustrations, nor can we guarantee that the image reflects the exact appearance of the product.

Prices

All prices for goods at Grönlandet are stated in Swedish kronor incl. VAT. In case of price changes, the price applicable to the customer’s order applies.

Freight

Shipping cost for ordering books is 100 kr per book in Sweden. Additional costs for shipping outside Sweden may be added.

Payment

We accept online card payment (Visa and Mastercard), direct bank payment (Nordea) and invoice.

Order Confirmation

An automatic order confirmation will be sent to the e-mail address provided at the order / payment. The order number of this confirmation should always be stated when contacting us regarding your order.

Delivery time

Grönlandet processes orders of goods in the shop continuously and under normal conditions, your order will be shipped within 3-5 business days. Grönlandet is not responsible for delays caused by the Post Office or freight companies.

Unpacked package

We reserve the right to charge 180 SEK for unpacked packages / goods to cover shipping and handling costs. Payment must be made within 30 days of invoice date.

Complaint

If a product is defective or incorrect, please contact us within 14 days of delivery. We check all items before delivery. A detailed description must be sent, preferably with an image documentation. Do not forget to leave your name and phone number. Shipping damages are reported at the post office where the goods were collected.

Right of withdrawal / Open purchase / Right of exchange

Grönlandet applies the Distance Contract Act which entitles the customer to undo his purchase within 14 days of receipt of goods. This provided that the product is in the unaltered state, ie unused and undamaged. In case of withdrawal of withdrawal or open purchase, the customer is entitled to return. In case of repurchase, only the cost of the goods will be refunded, not shipping costs. Contact us via email when repurchasing.

Dispute

Swedish law applies in case of dispute. The dispute shall be settled in the Swedish General Court.

Other information

Personal data

Grönlandet collects and processes personal data. The personal data processed by Grönlandet as a result of your order are name, address, social security number and telephone number. Grönlandet needs to register this information in order to fulfill its agreement with the buyer.

The data is only used in our customer register to facilitate the contact between us and the customer. Grönlandet protects your customer information under the Personal Data Act (PUL).

Cookies

This site uses cookies but does not save any personal information. According to the Electronic Communications Act, anyone who visits a website should be informed about what cookies are used for. A cookie is a small text file stored on your computer when you visit a website. The next time you visit the site, the browser can use it to view the pages according to your settings. If you do not want to allow cookies to be stored on your computer, you can turn that feature off.